We’re proud of our work, but don’t take it from us, hear what our customers are saying!
What Customers are saying:
What Customers are saying:
100% of customers would refer friends and family to us.
- 5.0
Imports Unlimited has always responded with my requests for help with my vehicles at any time of the day or week. All work has been professional. They also inform me of any other problems that could lead to auto troubles such as cracked belts or hoses.
Oct 12, 2017
- 5.0
bunnief, Napa
Friendly, experienced, honest- The Best!!!
- 5.0
johnm, Napa
Scott Carter, Victor Jeong and everyone at Imports Unlimited have a vast depth of knowledge of automobiles. They are also very helpful in difficult, intermittent problems, and better yet, they are scrupulously honest! They have done great work on my friend's Mercedes-Benz 420 for about 10 years now, and it runs great!
My SUV passes the smog check very easily, the first time through, every time, and it never breaks down, though it is no longer new. Their care is great!! I cannot recommend them highly enough!!
- 5.0
beckys, Napa
Service was great. I arrived late but they got my car done on time anyway. They picked me up from my house to retrieve my car. I have been a customer for many years and always recommend to my friends and family.
- 5.0
johnm, Napa
This is an excellent and very knowledgeable auto shop, excellent for imports and for U.S. cars.
- 5.0
beckys, Napa
I called at the last minute to get my daughter'us car serviced and they squeezed me in and got the car done before she needed it. Excellent service!
- 5.0
christineh, Napa
Totally awesome as usual! I am a loyal local who wouldn't go anywhere else!
- 4.0
anonymous
Bill was cheaper than expected, and I always get great service. Thank you!
- 5.0
beckys, Napa
Imports Unlimited is a local mechanic. We have used their services for over 20 years. They serviced our Lexus this time and also solved the mystery of why our Prius key fob would not work, thank you Scott! (and it was not the battery) I would recommend their services to anyone. They let you know your options and do not push extra services on you. They will provide a ride home if you need it.
- 5.0
davidf, Napa
We needed a good mechanic that would "think out of the box" as parts for the car were no longer available. Scott came through with flying colors. Would definitely use again and highly recommend.
- 5.0
kerryf, Napa
Great as always.
- 5.0
anonymous
Scott is always super helpful. They are efficient and affordable and do a great job of explaining everything!
- 5.0
anonymous
This auto repair business is outstanding in every way! I have taken my car there three times now over about a year.
I am not an auto expert, but I believe they are really good.
- 5.0
kerryf, Napa
Always great service!
- 5.0
anonymous
I am impressed with the honesty and thoroughness I recently experienced after arriving at Imports Unlimited. . Owner Scott and inside man Victor provided excellent diagnosis and great communication in explaining the work that needed done. After repairs began I was quickly alerted to other issues that directly related to the safe operation of the vehicle . I am now satisfied that I can depend on their great team of first rate technicians to handle any problem that presents!
- 5.0
mariab, Yountville
Thank you for taking care of me.
- 5.0
anonymous
I recently had a warning symbol pop up on the dash of our Prius. Scott got us in the next day, replaced the hybrid water pump and we were back on the road. Service is always fast and excellent.
- 5.0
johnm, Napa
Scott and Victor have helped me very much. They make excellent decisions about what needs to be done on my SUV.
- 5.0
christineh, Napa
Great service! I can always count on my friends at Imports Unlimited to provide me with excellent, timely and reliable service when it comes to my car. The extra bonus is their family run business that appeals to we locals. I am so happy that they have taken me into their fold and that I can, in turn, support such a wonderful local business.
- 5.0
wendyw, Suisun City
Routine service and air conditioning issue. During routine service found that the battery was failing so new battery was installed. Now no worries that the car won't start. Air conditioning issues solved. I left know that my car was in good shape and was a nice cool ride home on a very hot day.
- 5.0
bunnief, Napa
Imports Unlimited provides honest evaluations, and excellent, friendly service. They are a gem of a mechanics shop.
Comments from the automotive shop
Thank you for the great review! We look forward to seeing you again soon!
- 5.0
juliam, Napa
They have worked on all of our vehicles. We have had no reason to complain.
- 5.0
anonymous
Scott and team always remedy Audi issues fairly and promptly!
- 5.0
beckys, Napa
Scott and the crew at Imports Unlimited are always ready to help. They got my car in quickly and serviced it. I have brought many cars there over the years and they are 100% reliable.
- 5.0
jiml, Napa
no problem that cant be fixed
- 5.0
jiml, Napa
never have a worry when my families and mine cars are hauled to or driven in that the problem wont be solved excellent service and great advice on items that should be replaced while car is being serviced.I am always updated on service that is being done and car is ready . I even get courtesy transportation when i need it.
- 5.0
kevinp, Napa
Excellent service nice people
- 5.0
jim, susang, Napa
Always great service, received a new battery the next day upon bringing in a dead battery and Scott called me say the new battery had arrived in his shop.
- 5.0
christineh, Napa
As a long time Native, Imports Unlimited is on my short list of trusted, retiable and most friendly car service professionals in Napa Valley. Their service is excellent, comprehensive and they are like family to me. They always go that "extra mile" for their customers!
- 5.0
jacquim, Napa
Always a good experience, thanks Scort and team!
- 5.0
anonymous
Excellent as always!
- 5.0
jiml, Napa
i never worry about bringing or have my cars towed to iu . i know they will be cared for in a professional manner.
- 5.0
jiml, Napa
i like the hometown atmosphere of your business.Its i care about our customers and i do care for you to return . Top quality mechanics that are always friendly.i have never been turned away with my car problems ,they work with me and offer a ride to and from my home . Scott and his mom run a very fine business.
- 5.0
jim, susang, Napa
Excellent as always, fast, kind, courteous and efficient.
- 5.0
jefferys, Napa
Always Good.
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- 5.0
n, Napa
Excellent customer service. Very responsive and good work.
- 5.0
christineh, Napa
My Mazda is running great! Thanks for the great service. See you at the end of the year for the next tune up.
Christine Hale
- 5.0
beckys, Napa
We continue to receive excellent service from Imports Unlimited and I definitely would and do recommend to friends.
- 5.0
helmuts, Napa
Friendly professional knowledgable honest and reasonable, the only one recommended in Napa and surrounding.
- 5.0
anonymous
just a regular check up and all is well now .... thanks again
- 5.0
beckys, Napa
I completely trust Scott and the crew at Imports Unlimited to diagnose and fix my cars in a timely fashion. They recommend work that needs to be done but not work that doesn't. I have been going here for 15 years and have brought a variety of vehicles to them and have 100% satisfaction .
- 5.0
bill, stephniap, Napa
Prompt, thorough and cost effective service.
I always use Imports Unlimited.
- 5.0
jacquim, Napa
Perfect as usual!
- 5.0
wendyw, Suisun City
Imports Unlimited has been servicing the Honda since the day it was purchased.
